FAQ
๐ธ FAQ | Clique Claws
๐ 1. What are press-on nails?
Press-on nails are reusable, salon-quality nails you can apply at home in minutes. No mess, no damageโjust instant beauty. โจ
โณ 2. How long do the nails last?
With proper care, you can expect:
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7โ14 days using glue
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3โ5 days using adhesive tabs
All application tools are included in your set.
๐ 3. Are the nails reusable?
Absolutely! Remove them gently, clean off glue residue, and theyโre ready for their next wear.
๐ฆ 4. When will my order ship?
All sets are handcrafted with love.
We ship within 3โ5 business days after your order is placed.
๐ 5. Which countries do you ship to?
We currently ship to:
๐บ๐ธ United States
๐ง๐ช Belgium
๐ซ๐ท France
๐ฉ๐ช Germany
๐ฎ๐น Italy
๐ณ๐ฑ Netherlands
๐ต๐น Portugal
๐ช๐ธ Spain
๐ฌ๐ง United Kingdom
๐ฌ Other countries: Please email us at info.cliqueclaws@gmail.com toย check availability.
๐ 6. How long is the delivery time?
Estimated delivery to the above countries: up to 15 business days.
Please note: international shipments may experience delays due to customs.
๐ซ 7. Do you accept returns or exchanges?
For hygiene reasons, we do not accept returns or exchanges for:
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Change of mind
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Incorrect size
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Choosing a different style
โค๏ธ If your item is faulty, damaged, or incorrect, contact us within 48 hours and weโll make it right.
๐จ 8. Why might the color look slightly different in real life?
Different devices and screen settings may cause slight color variations. We photograph our products carefully to show the most accurate colors possible.
๐ 9. How do I choose my size?
All nails are pre-sized. We do not accept custom sizes at this time. Please check our Size Guide before ordering to find your best fit.
โ 10. Can I cancel my order?
Orders can be canceled within 12 hours of purchase. After that, crafting may have started and cancellation may not be possible.
๐ 11. Can I request custom designs?
We temporarily do not accept custom design orders, but we love your ideas!
Send us your design inspiration at info.cliqueclaws@gmail.com โโ we may choose to produce it and if we do, youโll receive a mystery gift from us! ๐
๐ 12. How do I contact support?
Customer Support Hours:
Monday โ Saturday
08:00โ18:00 (Europe Time)
๐ง info.cliqueclaws@gmail.comย
We usually reply promptly on business days, typically within 1โ2 hours.